How do I capture Webex Trace/Crash logs on a Mac?

Install Cisco Webex Meetings or Cisco Webex Teams on any device of your choice. Get step-by-step instructions for scheduling your own Webex meetings, real-time group messaging, and more. Make meeting online easy. Runs on: Mac OS X,Mac 68K,Mac OS X 10.5,Mac OS X 10.6,Mac OS X 10.7,Mac OS X 10.8,Mac OS X 10.9,Mac OS X 10.10,Mac OS X 10.11,Mac other Cisdem Video Player for Mac v.4.3.1 Cisdem Video Player for Mac is a free video and audio player that supports almost any media files (including 5K and full HD 1080P video) with no codec packs needed. Download the latest version of WebEx Player for Mac - WebEx client plug-in. Supported Cisco WebEx Product Version: WBS 26 or lower. Mac OS X 10.4.11 or later. Install Cisco Webex or Cisco Spark on any devices of your choice. Get step-by-step instructions for scheduling your own Webex meetings, real-time group messaging, and more. Make meeting online easy.

Mac Log Tool

What is the MAC log tool?

How do I gather logs for a meeting that has ended?

Webex Meeting

Description
This is a utility used to gather data once a meeting is no longer in progress. It is used for diagnosing various meeting issues like application crashing, teleconference issues, and meeting connection issues (Multimedia and NBR).
Supported OS/Version
Mac OS X
Supported Cisco Webex Product Version
All Cisco Webex meeting service versions
Download

Download Cisco Webex For Macos

Instructions (How to capture logs)

Download and run the Mac_Log_Tool_3.tar.gz file.
Open the Webex Log Collector file, then select OK.

Send the webex_logs file to your support rep via email, or upload it directly to your TAC case using the case number and password

Note

Webex App Download

: To Capture Webex Trace on a Windows, see: WBS Trace Grabber

Download Cisco Webex For Mac Os